Most helpful review
New Reviewer

Bad understanding

Supposedly the trial bottle of Pure Garcinia Cambogia was free. It appears that you have charged my account for $115.50. I suggest that you cancel that charge and repay the funds. Steps are already being processed as a fraudulent purchase. What else do you want. When I called back to cancel I got a royal run around about how great this stuff is and I should make sure to have enough for at least 3 months.. What part of " I do not want any more" do you not understand. apart from that your product is available at most Health Stores. When people say No thank you, perhaps they are telling you they do not want any more of your product. Try listening to customers instead of making assumptions.
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ID
#1293065 Review #1293065 is a subjective opinion of poster.
Cons
  • Being talked to continually after i said no
Reason of review
Poor customer service
Loss
$115
Preferred solution
Full refund

Thin Sport Review

My experience was exactly the same as other customers. Fraudulent deceptive. They refused to give me a full refund of the product. And they billed me almost $90 per bottle after the trial period. I didn't catch it until the next month when the did it again! I called immediately and they refused to refund any of the original bottles and only (after much threatening) 75% of the 2nd shipment.
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ID
#791465 Review #791465 is a subjective opinion of poster.
Location
Aledo, Texas
Reason of review
Pricing issue

They're not even called ThinSport on your bank statement...

Everything about this company is fraudulent. They wouldn't let my husband refund charges he didn't know he was going to be billed for, they tried to offer him more product, and then they wouldn't let him out of the program so he wouldn't get billed anymore. They kept directing him to dead websites as well, telling him that's where he could go to close the account. After 20 minutes of listening to this go on in a circle, I took over the phone call, managed to get them to refund half of the charges (which she kept referring to as one charge) and close the account. Then I went to my bank and its dispute department and put them on alert as I have no belief that they will do what they say they are going to do. It's a total scam. Read the fine print. Know that on your bank account statement it will show up as being from San Diego as a company called Garcinia or Maximum Green. So keep your eyes peeled for that in the coming months. I told them I was going to the internet about my experience with them and they didn't care so I figured I'd post on any forum I could find. I'm also calling the BBB as well. Let's get old school.
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ID
#782910 Review #782910 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Fraudulent
Loss
$160
Preferred solution
Full refund

Never saw 14day trial info. charged $80+ for 1 bottle of pills@

Was informed, when I called to stop the 1st order fulfillment that there was a 14day trial period after which product could not be refunded or cancelled. After 3 phone calls to various agents was able to get the "trial sample" billed at 50% off they would not reverse the charges. This company is terrible and their customer service unconcerned and inept. Who in their right mind would agree to pay $87.95 for a bottle of "green tea" capsule, regardless of the formula. This information was NOT provided on their order form or website! I will be writing the better business bureau and filing a complaint!
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ID
#659768 Review #659768 is a subjective opinion of poster.
Location
Madison Heights, Michigan
Cons
  • Fraud
  • Customer service unresponsive
  • Made 3 calls to get assistance
Reason of review
Several listed here
Loss
$174
Preferred solution
Full refund

Read The Fine Print

Most of this is completely my fault for falling for the "free trial" scam which I am usually very quick to catch. Just want to warn people that if you do take part in the "free trial" and do not call their toll-free number within 2 weeks of receiving the product, you will be sent more shipments at a cost of OVER $100 a month (at least for shipments to Canada). Lesson learned, read the fine print, if it seems to good to be true, it probably is. I WILL say their customer service was excellent when I called to cancel, I was expecting to have to jump through hoops and have them try to sell me more products but they were very helpful and my account was immediately canceled (I got a confirmation email within seconds of getting off the phone.)
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ID
#493243 Review #493243 is a subjective opinion of poster.
Loss
$200

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Verified Reviewer
New Reviewer

FRAUD - Just got my statement with a Thinsport charge of $101.00

I can't believe I was so *** not to follow this up when I saw the add for a free pure Garcina Cambogia and started to fill out the form but when I got to the last page, the add wanted to add something else for $38.00, I said no and ended it. I received the *** product in the mail and a deduction from my credit card for $38.00 + tax even though I had gone back through that page at the beginning and deleted my information...what a scam! It doesn't end there then 2 weeks after that another charge went through for $101.00....OMG....Don't buy from the Internet...I hope visa will refund the money but we will cancel the card anyway.
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ID
#480564 Review #480564 is a subjective opinion of poster.
Location
Toronto, Ontario

SHIPPED EVEN THOUGH ORDER CANCELLED.

My girlfiend saw the trial offer of $4.95 and wanted to try it. We got half way through the sign up page when I spotted the very small disclaimer of automatic billing at $89.95 month. I immediately cancelled the sign up process, even got the message on screen saying "warning if you leave the page now your order has not been confirmed" A week later my card was charged $4.95 and we received the product. I called their customer line and disputed we had ever ordered it. I was told "OK we have cancelled future orders and you can keep this one for just $44" I said "no give me an RMA" -- then they said well "ok just pay $22 and keep the order" I demanded an RMA and returned the product registered mail to cover myself and know they received it. A very dubious company, I will be checking my card statement for the next few months as I do not trust them not to continue billing.
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2 comments
#800999

Is there a number or email to call them?

#792644

I was charged after cancelling my order too. Could you please give me a number to call or an email to send an email to?

I really want to get my money back and make sure I am not charged anything more. I'm only a college student and I need that money back.

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ID
#478436 Review #478436 is a subjective opinion of poster.
Location
Brampton, Ontario
Loss
$5

Cant contact you on the phone to cancel my order

I had your trail product for the amount of days a Rita Thompson gave me . if I didn't like the product I was to call back in 27 days and cancel and there would be no charges to my credit card. But when I try to call I get no answer so please put instructions on my account to not send me anymore product . I did not see a difference in my weight loss. I don't like these companys that automatic charge your credit card I think if you like the product you will contact the company and order yourself . Elaine
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ID
#465909 Review #465909 is a subjective opinion of poster.
Location
Sydney, Nova Scotia

FRAUDULENT CARD CHARGES --- "Free Trial Offer"

FRAUD ! We responded to an offer of a “free trial”. All we had to do is pay a $4.95 shipping fee for a one-month supply. We charged it on a card and were emailed a receipt showing “order total – $4.95” and zero balance due – this receipt was emailed from “Pure Garcinia ”. Got a bottle of Garcinia cambogia within a week with a packing list showing $4.95. Two weeks later, our bank alerts us to a suspicious charge of $89.41. Within minutes, we traced it and find it’s a charge listed as “Pure Garcinia”. There is nothing in ANY PAPERWORK (emailed receipt, packing list) indicating any additional charge beyond the initial $4.95 --- FRAUD !
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ID
#459564 Review #459564 is a subjective opinion of poster.
New Reviewer

CHARGE that i do not wish to pay

i received the trial package and no where in their ad nor on their package did it say that we needed to pay for the trial package if we did no longer wish to continue. i tried telling several costumer service reps this but all they said was " I UNDERSTAND YOUR CONCERN." and only creditted me a sum of about 45.00$ their total charge is about 400.00$ i have no means to pay this and i am asking for a full refund if possible so i can get my account settled. i really do not want to attack anyone in regards to this product but for me it did not work and that sum is crazy to have to pay for pills i will be throwing out. hoping you will be understanding in this matter regards, Mena Pisto # 632741 ID#159082
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1 comment
#731122

I believe that thinsport's way of doing business is unethical, they sent me a sample bottle for the charge of $5.99, and stated that I did not have to do anything to receive a regular supply. Well, at the time I recvd the news from my Gyn.

that I had osterperosis and had to start taking meds. to build up my bones to prevent breakage. Also,my husband who is a diabetic was having problems with his health, so i forgot to answer the thinsport co. that I could not take any suppliments because of my condition and the meds I was taking.

When I recvd a package in the mail I returned it to sender unopened. I did not hear any more from them until I got my statement from my credit card and they had charged over $85.00 for the package I returned and a second charge of over $90.00. When I disputed the charges I had not agreed to pay, they said because of the statement of notification to Thinsport that I did not notify them, that I had to pay the $85. even tho I did not know how much I was being charged.

The second amount of $95. was taken off my account. I do not have the pills and did not get a refund from Thinsport.

I think I should get a refund since I did not agree to that amount that was charged to my card. They are a totally unethical company.

ID
#444023 Review #444023 is a subjective opinion of poster.
Loss
$400
New Reviewer

Ripped Off!!

I was on the Dr.Oz website and was reading the "rave" reviews about this "incredible" weight loss supplement called Thin Sport. I never order anything like this on-line. But I thought, it's was on Dr. Oz, so it's safe. I always order through a personal distributor. Now I know why. I received my sample bottle fairly quick. I was excited. A week or two in taking this "***", I thought this is doing nothing. So I try to go and cancel through the autoship which they say you can do if not satisfied with the product. It's a mystery on how to do that, there is no where to do this. So of course my credit card is charged for a regular shipment of this *** and I didn't even receive the product!!!!!!! I don't want it, but I want my money back!!!! I also wonder what I was putting in my body.
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ID
#440142 Review #440142 is a subjective opinion of poster.
Location
Cobourg, Ontario
Loss
$100

Richard Hopkins Retired 80 years old

I was not aware on receipt of first bottle that I would be charged Aprox 200.00. I am fedup and wish to cancel my use of this product as it has not done what it claims. Reduce Weight. Do not send any more of this Junk. Unsubscribe me from your list. This is ridiculous that I have to enter 100 words for my complaint to be accepted. so no no no no no no no no no no no no nno no no np no no no no no no no no no no no no 100 words. OK.
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ID
#433985 Review #433985 is a subjective opinion of poster.
Location
Calgary, Alberta
Loss
$200

Total scam

The compancy sent me the one pack of 30 day thin sport pills which you take three times a day and only charged me $3.99 as per advertising and free trial of product and then low and behold if you dont cancel autoshipment (which you have no idea you sigend up for) where they dont even send you more productfor me it was 30 days you are supposed to cancel future shipments within 14 days you are charged $89.90 continously until catch it on your credit card statement. Dont be scammed. A big time waste and pills do nothing.
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1 comment
#699031

how do I unsupscipe for this I only wanted the free trial and have now been charged twice for this product in the last month a total of $200 and have not recieved anything, don't be fooled by this it's aload of bull just a big scam to rip you off

ID
#432827 Review #432827 is a subjective opinion of poster.
Location
Burlington, Ontario
Loss
$100

Horrible customer service and a rip off!

I ordered thinsport along with cleanse fx and did not know about the continuation of billing until I read reviews. I immediately called and cancelled and the guy who took my call was EXTREMELY rude and kept trying to get me to order more of the product. I had asked if he needed the cancellation number for the cleanse fx as well as the thinsport (because I did not want to be billed any more for them) and he said "no. You called about thinsport so that's all I can help you with." Completely rude and not helpful. And I was stilled billed $44 for thinsport alone. DO NOT BUY and do not let the free trial fool you. No where did it say that I would be further billed when I purchased this product. Even if this product does work, I will not be purchasing again.
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ID
#424588 Review #424588 is a subjective opinion of poster.
Loss
$89
New Reviewer

ThinSport

Ordered free sample based on the word of mouth magazine advertising how well it works. This stuff does not work. I have never tried a diet supplement. Same thing happened here. There isn't any documentation that comes with the bottle. It is not FDA approved - but that was not in the article. I am having my credit card company get this resolved. Yeah the pills showed up two weeks after the samples. The distribution company has nothing to do with the product. They just ship and bill. We should put togheter a class action suit and warn the rest of the public.
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ID
#422679 Review #422679 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$89

Thin Sport

Unbelievable business practices! I fell for the free trial of Thin Sport. The same day I ordered it my mother passed away; I lost my father less than two weeks later. Three packages arrived before I had the time or ability to call to find out what they even were. Third party billers were unwilling to allow me more than one 30 day supply credit. They would not give me any information about ThinSport to appeal with a letter to the makers of the product. A company that is not willing to speak with their customers??? Now I don't even WANT to try the product! I get they have rules. I also get that any reasonable company would listen to my plea and consider the circumstances I was in, and offer to help. I've worked for many retailers and have never been subject to such crass ignorance. Who are these people?
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ID
#413200 Review #413200 is a subjective opinion of poster.
Location
Tappan, New York

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